The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Garden Plates
“The restaurant offered an amazing dining experience where the freshness of ingredients from their own food garden truly shone in every dish.” view full review
Spacious Comfort
“Our room was impressively spacious, providing a perfect retreat with stunning views of the lake and mountains that made our stay even more memorable.” view full review
Excellent Water Pressure
“The bathroom featured a shower/bath combo with fantastic water pressure, ensuring a relaxing and refreshing experience during my stay.” view full review
Thoughtful Design
“The overall design of the facilities was impressive, showcasing a commitment to sustainability and making great use of space for everyone's comfort.” view full review
General
No smoking on site
Wi-Fi
Parking
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Ski storage
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access
Sports & Fitness
Skiing
Hiking
Cycling
Golf course
Table tennis
Yoga class
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Housekeeping
Ski equipment hire
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Live entertainment
Garden area
Sauna
Massage
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Room decor
Carpeted floor
Show more
Location
554 Frankton Road, Goldfield Heights,
Queenstown,
New Zealand,
Otago
Map view
554 Frankton Road, Goldfield Heights,
Queenstown,
New Zealand,
Otago
City landmarks
Cable Car
Skyline Queenstown
3.4
km
Garden
Queenstown Garden
3.3
km
Zoo
Kiwi and Birdlife Park
3.3
km
Frankton Arm
640 m
Square
Queenstown Mall
3.1
km
Stunning view of Remarkables and lake
1.4
km
Aircraft spotters point approach Queenstown airport
1.4
km
Gallery
ivy box art gallery
2.5
km
Rolands Rock
1.7
km
Queenstown Hill Viewpoint
1.8
km
BEST viewpoint in QT
1.8
km
Queenstown Hill
2.5
km
Carin Stacks
2.0
km
Gforce Paragliding Skyline
G Force Paragliding
3.3
km
Church
St Peter's Anglican Church
3.0
km
Skyline Gondola and Luge
3.3
km
Park
Queenstown Hill Walking Track
2.5
km
Torpedo 7
Southern Lakes Heliski
2.9
km
Theme Park
Shotover Canyon Swing
3.1
km
Rees Street
William Gilbert Rees Statue
3.1
km
Shotover &
AJ Hackett Bungy
3.1
km
Gallery
Queenstown Arts Centre
2.9
km
Theme Park
Fear Factory Queenstown
3.2
km
Gallery
Ivan Clarke Gallery
3.0
km
65 Beach St
Moa Statue
3.3
km
Department for Courts
2.9
km
19 Marine Parade Williams Cottage
Vesta Design
3.1
km
Art object
Basket of Dreams
2.6
km
Queenstown Hill Walkway
Queenstown Hill Summit
3.1
km
Nearby
554 Frankton Rd
Sherwood
100 m
Restaurants
Sherwood Queenstown
450 m
554 Frankton Rd
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great service
Lovely views
Horrible shower curtain
Customer service could be improved
8.2/10
Great
Rooms
8.4
Location
8.4
Service
8.1
Dining
8.4
Guest reviews
8.2/10
based on 8 reviews
8.1
8.1/10 based on 2504 reviews
Nancy
United Kingdom,
May
2024
8.2/10
The hotel offers exceptional mountain views from rooms with kitchenettes on 2 storeys, providing a cozy stay with heaters and fabulous views. The service went above and beyond to assist us in finding missing items after check-out, but could be improved in terms of customer interaction. The location is conveniently situated near town and offers a picturesque walk by the lake. The dining experience provides a lovely view of the bay and delicious homemade products. Overall, a getaway with stunning views and cozy amenities, though service could use a bit more warmth.
Rooms
9.0
The rooms with kitchenettes on 2 storeys offer exceptional mountain views and are equipped with heaters for a cozy stay with fabulous views.
Service
7.0
The service went above and beyond to help us look for missing personal items after check-out, yet there is room for improvement in customer service interaction.
Location
8.0
Conveniently located near town, the hotel provides a picturesque walk by the lake with stunning mountain views.
Dining
9.0
The dining experience offers a lovely view of the bay and serves delicious homemade products, enhancing the overall stay.
Facilities
8.0
The hotel offers a range of facilities, including dry cleaning, housekeeping, laundry, ski equipment hire, and a welcome drink, adding convenience to the stay.
Tony
United States,
February
2024
8.2/10
Our stay at the hotel was simply wonderful. The rooms had a charming character and were perfect for our family of 5, including our 3 young children. The bed was incredibly comfortable, providing us with a relaxing sleep. However, the customer service could be more helpful and less abrupt at times.
Rooms
8.0
We loved our room with a delightful view of the lake. It had a cozy and charming atmosphere that made our stay truly special.
Service
7.0
Although the service was a bit abrupt, the manager went above and beyond to assist us in finding our missing personal items after check-out, which we greatly appreciated. The staff, especially the manager, were lovely and attentive.
Location
9.0
The hotel's location was convenient, situated on a little hill with picturesque views. It was close enough to walk to various attractions and just across the road from a short bus ride into the town center.
Dining
8.0
We enjoyed dining with homemade fresh products, served with a lovely view of the bay. The dining experience was delightful, although we wish there were more dining options available, especially for the kids.
Facilities
9.0
The hotel's facilities were excellent, offering various services like dry cleaning, housekeeping, laundry, ski equipment hire, and a welcome drink for guests.
James
United Kingdom,
February
2024
8.2/10
I had a wonderful stay at the hotel with amazing mountain views from the room. The rooms were cozy and modern, although some without a view lacked the charm. The service was exceptional, going above and beyond to assist us. The location, although slightly far from the town center, was peaceful and convenient. Dining with a lovely view on the bay was a highlight of the stay.
Rooms
8.0
The rooms were cozy and modern, offering stunning mountain views.
Service
9.0
The service was exceptional, with staff going above and beyond to assist us.
Location
7.0
The location on a little hill offered peaceful surroundings with convenient access to bus stops.
Dining
9.0
Dining with a lovely view on the bay was a highlight of the stay.
Facilities
8.0
The hotel offered great amenities and facilities for a comfortable stay.
Herbert
United States,
November
2023
7.8/10
I have mixed feelings about this hotel. The room had a lovely view of the mountains, but the black shower curtain was quite horrible. The service was top-notch, with the staff going above and beyond to help us find our missing items after check-out. The location was convenient, being close enough to the town center. Dining was good with homemade fresh products. Facilities were decent overall.
Rooms
7.0
The room with a Queen bed had lovely views of the mountains, but the horrible black shower curtain was a downside.
Service
9.0
The staff really impressed us by going above-and-beyond to help us find our missing personal items after we checked out.
Location
8.0
The hotel sits on a little hill, still close enough to the town center, offering a convenient location for exploring.
Dining
8.0
The dining experience was enjoyable with homemade fresh products, adding to the overall positive stay.
Facilities
7.0
The hotel provided all the necessary facilities for a comfortable stay, making it a decent choice for the price.
Great service
Horrible shower curtain
Brian
United Kingdom,
August
2023
9.0/10
The hotel offers a wonderful view towards the mountains, creating a fantastic atmosphere. The service was exceptional, with the lovely and attentive manager going above and beyond to help us retrieve missing personal items. The location, though away from the busy center of Queenstown, was easy to access main attractions. The dining experience provided fresh local fish with a lovely view on the bay. The facilities were top-notch and provided all necessary amenities.
Rooms
9.0
The rooms specifically for the Mountain View were clean and comfortable, offering a fab atmosphere.
Service
10.0
The service went above-and-beyond to help us look for missing personal items after check-out. The lovely and attentive manager made our stay truly special.
Location
9.0
The hotel is on a little hill, away from the crazy center of Queenstown, providing a quiet and serene environment. Easy to catch a bus to-and-from there to town or airport.
Dining
8.0
The dining experience offered fresh local fish and homemade fresh products with a lovely view on the bay.
Facilities
9.0
The facilities were excellent, providing all necessary services from dry cleaning to ski equipment hire.
Mountain View
Abrupt Customer Service
Will
United States,
July
2023
8.2/10
I had a wonderful stay at the hotel with a few highlights and some areas for improvement. The rooms were spacious, modern, and clean, offering a beautiful view towards the mountains and providing a relaxing experience with the operatic music playing. However, the customer service was a bit abrupt, although the manager was exceptionally lovely and attentive. The location, nestled on a little hill, was charming, but the central area being noisy was a drawback. The dining experience with homemade fresh products was delightful, while the facilities were well-maintained and offered a range of services from dry cleaning to ski equipment hire.
Rooms
9.0
The rooms were spacious and modern with a bath, kitchen, and a wonderful view towards the mountains.
Service
7.0
The customer service was a bit abrupt, but the manager went above and beyond to assist us, making the experience more pleasant.
Location
8.0
The hotel's location on a little hill was charming, offering a unique perspective, even though the central area could be noisy.
Dining
8.0
Dining was a delightful experience with homemade fresh products, providing a lovely view on the bay.
Facilities
9.0
The facilities were well-maintained and offered a variety of services, including dry cleaning and ski equipment hire.
Charles
United Kingdom,
April
2023
8.2/10
The hotel is located between the airport and the city, on a little hill, still close enough to the town center. The rooms offer a dark interior specifically designed for the Mountain View, with a bath, and a delightful mountain view. The service provided by the lovely and attentive manager went above and beyond to help us look for missing personal items after check-out, but customer service could be improved as it felt quite abrupt. The dining experience, at 6.15 with a lovely view on the bay and homemade fresh products, was delightful with fresh seafood. The facilities were well-equipped and convenient for a relaxing stay.
Rooms
8.0
The rooms are designed with a dark interior, perfect for enjoying the mountain view. They also come with a bath, offering a great overall experience.
Service
7.0
The service provided by the manager was exceptional, as they went above and beyond to assist us in finding our missing items. However, the rest of the customer service was lacking and could be more friendly and helpful in interaction.
Location
9.0
The hotel's location on a little hill between the airport and the city is convenient, offering a serene environment while still being close enough to the town center.
Dining
9.0
The dining experience was fantastic, with a lovely view on the bay and homemade fresh products. The fresh seafood was a highlight of the culinary offerings.
Facilities
8.0
The hotel's facilities were well-equipped, providing everything needed for a comfortable and enjoyable stay.
serene environment
abrupt customer service
Basil
United Kingdom,
April
2023
8.8/10
I absolutely loved my stay at this hotel! The rooms were beautifully designed with stunning mountain views, and the kitchen was a great convenience. The dark interiors added a cozy vibe, but some might prefer brighter decor. The service was exceptional with the staff going above and beyond to help me find my missing items. The location was perfect, nestled on a little hill between the airport and the city, offering a peaceful escape yet still close to transport options. The dining experience was delightful, especially enjoying gyu-don dishes with a view. Overall, a great value for money stay with incredible amenities.
Rooms
9.0
The rooms were beautifully designed with fabulous mountain views and a convenient kitchen.
Service
9.0
The staff went above and beyond to assist me in finding my missing personal items, truly exceptional service.
Location
9.0
The hotel is conveniently located on a little hill between the airport and the city, offering a peaceful setting close to transport options.
Dining
8.0
The dining experience was lovely, especially enjoying gyu-don dishes with a view on the bay.
Facilities
9.0
The facilities were top-notch, offering everything from dry cleaning and housekeeping to ski equipment hire and a warm welcome drink.
Golden Beach
Iclub Sheung Wan Hotel
The Bridge House
Water'S Edge Hotel
Novotel Wroclaw Centrum
Hotel Splendid Palace
Ibis Riga Centre
Hotel Adriana
Hotel Noorjahan Grand
Cardigan Bay Self Catering Accommodation
Malvern View